cms
Before I begin: I'm a Drupal guy. What I say could be construed as being biased. I'll try to be honest though.
When building a website you or your developers have some decisions to make: what language to use, whether to use a framework and which one (depending on language - Zend/CodeIgniter/Symfony/CakePHP for PHP, Ruby on Rails, Django for Python, etc.), whether to use a CMS (WordPress, Joomla, Drupal), whether to self-host or use a blogging service (WordPress.com, Drupal Gardens, Tumblr, Blogger). There is no single right answer.
First, go with the language that is most comfortable. Previously, I had several years experience with both PHP and Python with Python actually being more recent. But few people in Vietnam know Python where many know PHP. But Drupal being in PHP sealed the deal.
Next, is it mostly about managing news-like content? Then go with a blog. Does it need some popular features like user logins and full accounts, social media integration, voting, storing meta-information besides blog text, or otherwise some customization of what kind of content you are storing? Then it's no longer a blog and you should use Drupal. Is it purely ecommerce? Drupal Commerce or Ubercart can do the job, but Magento might be all you need if you are not a developer and as long as you can afford to buy the yearly license fee for it and your website only needs a store of physical items without any other content or custom design.
Do you need something that is more like a web app that's unlike any existing blog, news site, social media site, online store, or corporate website out there? Then maybe you should have a team of developers starting with a web framework (Drupal, as well as being a content management system, is also a content management framework) and start from more basic building blocks.
Some specific use cases:
1) An intranet website for managing some internal corporate data that is really custom to your company. WordPress would not be adequate none of its strong points would apply. Drupal's theming weak points would no longer hurt you here since you just need a professional-looking tool. Best of all Drupal easily gives you and novice users a way to manage your data.
2) Brochure website - like a business card for a store or business with a dozen or so pages of information and some links and a contact form. If you don't already know Drupal then use WordPress. WordPress also has many available commercial themes which can be used. However, a Drupal expert can just as quickly and easily build brochure sites in Drupal.
3) Social network - There are open source packages that are like social-network-in-a-box solutions. But nowadays, social networking is a feature, not a sufficient product alone. In my experience, using these off the shelf packages ends up being too limiting because you will always want to do new things and come up against the limits of the software, even if its open source. This applies to social news software like Pligg, school software like OpenSIS, Open Source Q&A software, forums like vBulletin, etc. Those kinds of sites were once novel and rare but are now just features to be added to larger sites, but they can not reasonable be used to build those larger sites.
WordPress's strong points:
1) Being a blog. It does one thing really well. I have run many WordPress blogs in the past. This blog is built with Drupal though because it's possible to blog with Drupal, and because I've also extended it far beyond blogging with many experiments.
2) Availability of commercial themes. There are a lot of companies making and selling themes for WordPress (this is also a point where Joomla wins over Drupal). There are also plenty of free themes. This is good for people who don't want to put money down on a fully custom design yet and are just happy to use something that looks professional.
3) Usability. Out of the box, WordPress is user friendly and makes it easy to get up and running. Drupal improves at this with every major version but is still something a developer more easily loves than an end user.
Honorable mentions
Mezzanine (http://mezzanine.jupo.org/) is a promising-looking CMS built with Django/Python. If you like Python (like I do) then consider giving it a shot, although it doesn't have nearly the depth and breadth of free modules that Drupal offers nor the size of community.
Cartridge (http://cartridge.jupo.org) is Mezzanine's ecommerce/shopping cart solution. Again, you won't get the community and support like you would with Ubercart but at least you would get to hack in Python!
Today I spent the day hacking on the WordPress site for BarCampSaigon. I'm no expert on WordPress but trying to hack a theme with it makes me appreciate Drupal so much more. WordPress does have an "API" or at least some documented functions which are used internally which can also be used by developers but it's certainly not designed with developers in mind. Wordpress is great for bloggers. Drupal is great for developers and users who need something more than a blog will have to choose between working with Drupal or fighting against WordPress. :-)
Due to two recent conferences, BarCamp Hanoi and the opening of DrupalVietnam.org, I put together a presentation called "The Business Case for Drupal in Vietnam". I'll blog about those two events later.
I targeted two main groups: outsourcing companies based in Vietnam who want to attract more clients abroad, and any software development shop in Vietnam who is deciding what technology to use to develop websites. There is a third group, who are those companies with simpler website needs who perhaps only need one website and are not in the business of making websites.
I go over a number of common concerns that customers outside of Vietnam might have which Vietnamese companies might not expect. One point is being vendor agnostic when developing what is essentially a CMS. I make a strong point that one should never fall to the temptation of developing your own in-house CMS and as a consumer, you should stay far away from such "bespoke" solutions in the modern age where content management frameworks such as Drupal exist. I also think Drupal represents a strong brand name that is not well-known yet in Vietnam, but we all know how much Vietnamese people love brands.
On the supply side, I talk about why Drupal is a decent choice for Vietnamese developers, similar to any web developer. But the main recent news is that there is finally Drupal training being made available in Vietnam, much like for Joomla, and that PHP is widely known in Vietnam not just because there are books on it in the Vietnamese language, and that there is now a core Drupal community in Vietnam represented by DrupalVietnam.org (which I somehow became vice president of).
In general, I say go with your strengths. If web development is not your strength, then hire someone proper to do it for you while you focus on your core business. If web development is your business, make better use of your developers by using a CMS.
Anyways, here's the presentation.
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